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Customer Support Updates

As the impact of the novel coronavirus (SARS-CoV-2) that has caused the COVID-19 disease pandemic that unfolds worldwide, we are takin active steps to protect the health, well-being and safety of our customers, staff and vendors. During this time, you may experience longer than normal call times. Please be patient with us as we're working to address each customer's call - with care


At Eureka Market Online, our hearts go out to everyone affected by the novel coronavirus (COVID–19) pandemic. Our operation has temporarily been disrupted because of the COVID-19 pandemic. As a precautionary measure, we will be suspending the purchase of most products from our online store temporarily. We will continue to monitor the situation and adjust accordingly. Once normal operation resumes, our customers will be notified.

Let us all do our part by following these precautionary measures as stated by the World Health Organization (WHO).

Wash your hands regularly for 20 seconds, with soap and water or alcohol-based hand rub

Cover your nose and mouth with a disposable tissue or flexed elbow when you cough or sneeze

Avoid close contact (1 meter or 3 feet) with people who are unwell

Stay home and self-isolate from others in the household if you feel unwell

Don't touch your eyes, nose, or mouth if your hands are not clean

Stay safe and thanks again for being a valued Eureka Market Online customer!