Refund Policy

Refund Policy

Returns

Your total satisfaction is our goal. We are committed to providing you with quality products and outstanding customer service. Should our merchandise or service ever fail to meet your expectations, please go to our very simple and easy Returns Center.


Returns Center

Please also feel free to call our Customer Service department at (479) 269-9425 or email us at returns@eurekamarket.net.

If you have questions or concerns, we stand behind our products and will work to help you find a solution, whether that's a refund or replacement. Reach out within 60 days  of your original purchase date so we can assist you. We'll make it right.

If your product arrives defective, damaged, or just is not right for your health needs, please contact us within 10 days  for a full refund of the original purchase price.

Our entire team is committed to helping you take your health into your own hands.

Refunds

Once your return is received, we will send you an email to notify you that we have received your returned item and  your refund will be processed, and a credit will automatically be applied to your original method of payment. Depending on the processing of your credit card company or banking institution. If you your refund hasn't been posted in a reasonable number of days , please call our Customer Service department at (479) 269-9425 or email us at returns@eurekamarket.net.

Shipping

To return your product, enter your order number and email address in the Returns Center. Then you will receive instructions as follows:

1. Download and print the returns label. 

2. Pack all the returned items, along with a print off of your confirmation of purchase email, and attach the label on a box. You can use the box the items arrived in or another box if you prefer. 

3. Take it to an authorized drop-off location and ship. 

4. You will receive an email as soon as we received your items, and when a refund is issued.